Are Users Your Weakest Link - To Your Cybersecurity Posture
Humans remain the weak link in corporate data protection
Humans remain the weak link in corporate data protection, but you might be surprised that it isn't only rank-and-file employees duped by phishing scams who pose risks. Some companies are lulled into a false sense of cybersecurity by vendors. You read that right, Some enterprises believe the shiny new technologies they've acquired will protect them from anything.
As we continue to build defense in depth and deploy security appliances utilizing AI and other emerging technologies, attackers will continue to pivot to the perennial weak spot: the users. Recently I hosted the Social Engineering Capture The Flag competition at Hackfest in Quebec, and similar to last year, the results were sobering. Every single targeted company had employees that gave detailed information over the phone on their OS and service pack level, and 88 percent gave detailed information on the browser they were using. Three quarters went to a URL that they were given over the phone. The information that the companies bled was disheartening but not shocking. Until we train employees to trust their instincts and tell them it's okay to say no to a customer, things won't change. In the current environment where companies ask their customers to leave a positive review online, employees increasingly feel less empowered to terminate a call they feel is suspicious. Your friendly neighborhood hacker is happy to exploit this weakness.
Billions being send on security tools
The threat of cyber crime has created a significant increase in interest on the topic of cyber security, with organizations spending billions of dollars to protect themselves against a fast evolving array of current and potential future threats. Many spend heavily on monitoring, surveillance and software; however, they often neglect the risk exposure created by their own people – and, in this digital age, by their customers.
Businesses are losing the fight, pay ransom, or lose their lively hood
Businesses are forced to make exceedingly difficult decisions. On one hand, it feels wrong to negotiate with the cybercriminals and give them what they want. On the other hand, the looming financial hit and business interruption is typically far more detrimental than the payoff amount. If business owners don’t engage with the ransomers, they face the prospect that they, and their employees, may lose their livelihood. I see ransomware as a continuing cyber threat in 2019 and beyond. It’s up to business owners to implement the best security practices and ensure that their employees are properly trained to identify and avoid potential threats.
