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Incident Management Services: Incident management (IM) is an IT service management (ITSM) process. Our first goal of the incident management process is to restore your business to normal service operation as quickly as possible.

Incident Management Services

Provide smart resolutions with Incident Management

CyberSecOp incident management specialists are available to assist with cyber incident readiness and response services across the entire incident management lifecycle. Incident response services are designed to assist in the remediation efforts following a cyberattack or similar damaging ordeal to your organization IT infrastructure. In the event of a data breach, virus, or other incident that compromises company data and devices. Our incident management offers solutions to determine the causes, recover lost information, and reduce future vulnerabilities, among other services.

Our Incident Management and Response is not only to perform root cause analysis to identify why an incident occurred. Rather, the focus is on doing whatever is necessary to restore your service to a secure normal state. 

When your organization is under a cyber attack, rapid and thorough incident response is essential to minimizing the threat and safeguarding your critical systems and data. Time compounds the problem and any delay or inefficiency will only increase the damage and losses from a security breach.

This is were our experienced Incident Response and Management team to contain, mitigate and help you recover from a security breach shine.  our experienced investigators can quickly be reached to immediately begin assessing the compromise that is targeting your organization. Our well-trained investigators will begin with a remote assessment to quickly provide direction on how to best contain and mitigate the attack.

Security Incident Management & Incident Strategies

Strategies, and knowledge to address your global security needs, with our comprehensive services include everything from incident response and security risk assessments to comprehensive, customized deployments and training. We work with security support engineers and onsite incident response teams to investigate suspicious events, detect malicious attacks, and respond to security breaches.

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What is an Incident

An incident, in the context of information technology, is an event that is not part of normal operations that disrupts operational processes. An incident may involve the failure of a feature or service that should have been delivered or some other type of operation failure. Security incidents are events that indicate that an organization's systems or data may have been compromised.