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Choosing A Managed Detection & Response Provider

Why Managed Detection & Response Provider may be the right move

Companies outsourcing security need Managed Detection & Response providers (MDR) more than ever to improve cyber resilience. With the security landscape growing more complex, and the costs of maintaining adequate in-house security teams high, it makes sense for many companies to outsource the tasks of threat hunting and response to ensure that they can promptly identify potential threats and react swiftly to mitigate damages. Managed Detection & Response providers often integrate tools such as Endpoint Detection & Response and other solutions to detect threats, analyze risk, and correlate threat data to pinpoint patterns that could indicate a larger attack.

How to choose the right Manged Detection & Response Provider

Smart moves: you’re making them. How do we know? For one, you’re investigating ways to close the gaps in your threat detection and incident response. Which makes sense, given that assembling the talent and tech to thoroughly thwart attackers requires more than most organizations can commit to. Even smarter, you’re checking out Managed Detection and Response (MDR) Services, an increasingly popular solution which combines expertise and tools to provide monitoring and alerting, as well as remote incident investigation and response that can help you detect and remediate threats.

9 things to look our for when choosing a Managed Detection & Response Provider

  1. Your Managed Detection & Response Provider should combine numerous data inputs from security detection tools, threat intel feeds, third party data sources, and the IT asset database to identify not only where there is a threat but its risk compared to others in the queue.

  2. Assess your company's present and future technology needs and initiatives. Qualify, quantify and communicate those needs throughout your company. Is the Managed Detection & Response Provider able to address your range of needs?

  3. Technology strategies should encompass people and processes as part of the organization's mission and strategies. Do they offer ongoing employee training as part of their service?

  4. Does the Managed Detection & Response Provider continuously assess your organization's performance for meeting objectives? You want a partner that focuses on continuous evaluation and improvement of your objectives.

  5. Review your company's goals and mission. Ensure they are clear and concise and can be communicated to all organizational stakeholders as well as your new IT partner.

  6. Perform annual policy and process reviews to assess organization's readiness for external reviews and incident response.

  7. Identify and create teams within your organization to define current challenges and align initiatives to those challenges.

  8. Through playbooks and pre-defined workflows, you can quickly assess and begin to remediate security incidents based on best practices. Ask a Managed Detection & Response Provider if they include such materials as part of their package.

  9. CIOs/CISOs should have unprecedented transparency to all aspects of the security environment. Through dashboards and visualization techniques, CIOs/CISOs will be more easily able to communicate with Managed Detection & Response Providers which vulnerabilities and threats exist and the risks of inaction.