Authored by Alison Stuart, Sales Lead at CyberSecOp

What Is a Supply Chain Attack? 

Supply chain attacks have crept to the top of the cybersecurity agenda after hackers alleged to be operating at the Russian government’s direction tampered with a network monitoring tool built by Texas software firm SolarWinds (CNBC), costing the company  $18 million in the first three months of 2021.

The hackers used a supply chain attack to insert malicious code into the Orion system. A supply chain attack works by targeting a third party with access to an organization's systems rather than trying to hack the networks directly. The third-party software, in this case, the SolarWinds Orion Platform, creates a backdoor through which hackers can access and impersonate users and accounts of victim organizations. The malware could also access system files and blend in with legitimate SolarWinds activity without detection, even by antivirus software. SolarWinds was a perfect target for this kind of supply chain attack. Because their Orion software is used by many multinational companies and government agencies, all the hackers had to do was install the malicious code into a new batch of software distributed by SolarWinds as an update or patch. (WhatIs.com)

Why Do Supply Chain Attacks Keep Happening, and How?

The short answer: ensuring the security of every single third-party vendor you interact with is complicated. Even if you require that your vendors are certified to be meeting some particular security standard such as NIST 800-171, that’s no guarantee that they can’t be compromised.

Why Does It Matter If My Vendors Are Secure, As Long As I Am?

Let’s look at what happened to Target. Target was pretty secure, but their HVAC supplier, Fazio Mechanical Services, was not. In 2013, Target was breached through the credentials hackers acquired from Fazio Mechanical Services, and malware was deployed to Target’s point of sale (POS) systems. Those systems collected credit card data from over 40 million shoppers who had visited Target stores during the 2013 holiday season. (NBC) 

So How Did the Breach Impact the Company? 

Not only did Target’s CEO, Gregg Steinhafle, step down within 6 months, but the company reported a 46% drop in profits in the fourth quarter of 2013 compared with the year before. (New York Times) Target spent 100 million dollars upgrading their payment terminals to support Chip-and-PIN enabled cards in response to the attack. Theoretically, that should protect them from future such incidents, right? Wrong. The number of customer cards that Chip-and-PIN-enabled terminals would have been able to stop the bad guys from stealing had Target put the technology in place prior to the breach is 0. Without end-to-end card data encryption, the card numbers and expiration dates can still be stolen and used in online transactions. (Krebs On Security)

Isn’t this Mostly Ancient History?

The Kaseya breach on July 2nd, 2021, left the private sector reeling most recently. A successful ransomware attack on a single company had spread to at least 200 organizations that the company provided software to (and likely far more, according to cybersecurity firm Huntress Labs). That number made it one of the single most enormous criminal ransomware sprees in history. Kaseya announced Friday afternoon (Kaseya) that it was attacked by hackers and warned all its customers to stop using its service immediately. Nearly 40 of its customers were already confirmed to have been hacked as of the evening of the press release.

Protecting your customers from potentially unsafe vendors is essential: 

Research shows that 2017 alone saw a 200% increase in supply chain attacks (DarkReading), and 56% of surveyed organizations had experienced a breach caused by one of their vendors. In Q1 of this year, The Identity Theft Resource Center (ITRC) said 137 organizations reported being hit by supply chain cyber-attacks at 27 different third-party vendors. The ITRC also indicated that the attacks in Q1 have affected seven million people.  Data breaches included high-profile cyber attacks on IT provider Accellion’s File Transfer Appliance (FTA), which impacted organizations including Shell, the Reserve Bank of New Zealand, Bombardier, and Kroger.

So How Can You Protect Your Company?

The easiest way to protect your company is to ensure you have an active vendor management program. CyberSecOp offers this service to companies of all sizes - contact us now to learn more or explore our Vendor Risk Management Services.