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Insurance Cyber Security Case Studies & Forensics Analysis

Insurance Security Case Studies & Forensics Analysis

The following Case Study & Forensics Analysis is for a global International Insurance company

  • Client: Major International Insurance Firm

  • Incident: At 11:00 pm the corporate network went down.

    • Users could not log onto the network via SSO and Active Directory

    • The entire corporate central authentication systems where not working

    • Without a way to authenticate email services where inaccessible

  • Additional information shared:

    • The client is a large insurance firm with a prominent public profile.

    • The breach was initially suspected to be a targeted attack.

    • Multiple media sources had written accounts of a specific group’s sophisticated hacking capabilities.

  • Actions taken during the Forensics Analysis:

    • An Incident Response and Forensics Analysis Team was deployed to the client site within 4 hours.

    • All available evidence was imaged and backed up.

    • Logs were gathered from the internal/external web servers, firewall, routers, IDS/IPS, Windows event logs.

    • Evidence files obtained from server hard drives were analyzed.

    • All collected logs were correlated and analyzed.

    • Services and processes on the effected computers were analyzed.

    • Windows Server, Router and firewall configurations were analyzed.

    • Every step of the investigation was documented in detail.

  • Results:

    • The CyberSecOP team discovered a sophisticated botnet with command and control software installed.

    • The botnet changed the security policies on the servers preventing authorized users from logging in.

    • The botnet was a brand new form of malware, and no public information was available until 12 days later.

    • The root cause of the vulnerability was determined by the CyberSecOP team to be due to a mis-configuration of the firewall.

    • The CyberSecOP Team provided an analysis report and recommendation on root cause remediation.

    • The CyberSecOP Team assisted the client with the root cause remediation process and restored the network and email operation.

    • Based on the evaluation, The CyberSecOP team concluded this instance was not the result of a targeted attack.

CYBER SECURITY CISO SERVICES